To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please ensure that the item is free from any signs of wear or damage.
To initiate a return, please contact our customer support team within 14 days of receiving your order. They will guide you through the return process and provide you with the necessary instructions and return address.
Once we receive your returned item, we will inspect it to ensure that it meets our return eligibility criteria. If the item is approved, we will initiate a refund to your original payment method. Please note that shipping costs are non-refundable.
We currently do not offer direct exchanges. If you need to exchange an item, please return the original item for a refund and place a new order for the desired item.
If you have any further questions or concerns about our return policy, please feel free to contact our customer support team. We are here to assist you.